Woman left ‘mortified’ after she is told ‘cover up or be removed’ by flight staff

Woman left ‘mortified’ after she is told ‘cover up or be removed’ by flight staff

woman forced to cover up her “inappropriate” outfit on a flight has been left “mortified” by her experience.

Emily O’Connor, 21, from Solihull, claimed Thomas Cook staff threatened to remove her from a flight she boarded from Birmingham to Tenerife.

Taking to Twitter in a now-viral post, O’Connor said she was told to cover up by airline staff as she got on board the aeroplane.

She was later told she would be removed from the plane unless she put a jacket on, according to her account.

Emily O’Connor@emroseoconnor

Flying from Bham to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offence” and was “inappropriate”. They had 4 flight staff around me to get my luggage to take me off the plane.

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Emily O’Connor@emroseoconnor

To top it off they allowed a man hurl abuse at me whilst the Flight manager and 4 air staff stood and said nothing.

Emily O’Connor@emroseoconnor

just a bit more context for those asking: wore this through the airport (security, passport control etc), boarded the plane, told to cover up by the greeting staff, sat down, flight manager and 4 flight staff said I would be removed unless I put a jacket on…

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Emily O’Connor@emroseoconnor

asked the plane (as they were all listening now anyway) if I was offending anyone, no-one said a word. The manager then went to get my bag to remove me from the flight. A man then shouted “Shut up you pathetic woman. Put a f*cking jacket on”- the staff said nothing to him

Emily O’Connor@emroseoconnor

I was given a jacket by my cousin sitting at the front of the plane and they did not leave until I physically put it on. They made comments over the speaker about the situation and left me shaking and upset on my own.

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“It was so mortifying,” she told Yahoo UK.

“I was so upset and they could clearly see that yet they continued to note how inappropriate and offensive I was. I was really close to crying.”

Several Twitter users were angry on the woman’s behalf.

Emily O’Connor@emroseoconnor

Flying from Bham to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offence” and was “inappropriate”. They had 4 flight staff around me to get my luggage to take me off the plane.

View image on Twitter

Catherine Yeboah 🇬🇭@catyeboah

I’d raise hell over the way you’ve been treated. It’s out of order.

See Catherine Yeboah 🇬🇭‘s other Tweets

Emily O’Connor@emroseoconnor

Flying from Bham to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offence” and was “inappropriate”. They had 4 flight staff around me to get my luggage to take me off the plane.

View image on Twitter

Mal Yates@MalcolmYates11

What a dreadful way to treat a young lady , absolutely nothing offensive in what you are wearing .Thomas Cook cabin crew should be taken to task over this.

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Emily O’Connor@emroseoconnor

Flying from Bham to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offence” and was “inappropriate”. They had 4 flight staff around me to get my luggage to take me off the plane.

View image on Twitter

Julianne Chambers@juliaaachambers

It’s just a crop top!! And just a female going to a HOT destination.. she expected to wear a jumper?! Think all women who have flights already booked with @ThomasCookCares should wear one of these tops and the crew should be sacked for this!!

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Others – including some who claimed to work on planes – commented that they had seen people wearing significantly less on flights.

Emily O’Connor@emroseoconnor

Flying from Bham to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offence” and was “inappropriate”. They had 4 flight staff around me to get my luggage to take me off the plane.

View image on Twitter

Chantelle.👻🎃🔮⚰🖤🦇🕸💚🕷👽☠🧡@alanashbysbitch

This is awful! I was on a flight to Portugal and there was a hen do on board and they were wearing a lot less than you were. @ThomasCookCares I think we need some answers, the way this girl was treated was absolutely disgusting.

See Chantelle.👻🎃🔮⚰🖤🦇🕸💚🕷👽☠🧡‘s other Tweets

Emily O’Connor@emroseoconnor

Flying from Bham to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offence” and was “inappropriate”. They had 4 flight staff around me to get my luggage to take me off the plane.

View image on Twitter

Jade Charlotte@jadecharlottex

I’m crew myself and would not think twice to ask you to cover up, there is no policy on what you can and cannot wear! That is awful to see that the crew on board made you feel that way, disgusting!

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Emily O’Connor@emroseoconnor

Flying from Bham to Tenerife, Thomas Cook told me that they were going to remove me from the flight if I didn’t “cover up” as I was “causing offence” and was “inappropriate”. They had 4 flight staff around me to get my luggage to take me off the plane.

View image on Twitter

ǝıןʎɐz@ZaylieLincoln38

I work at an airport, people come through dressed like this all the time? I’ve seen guys wearing less on stag do’s for fun and not once have I ever heard of someone not being allowed on for inappropriate wear? Come on @ThomasCookUK not cool.

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Thomas Cook told Yahoo UK they are “sorry” for how the situation was handled.

“We are sorry that we upset Ms O’Connor. It’s clear we could have handled the situation better. In common with most airlines we have an appropriate attire policy,” a spokesperson told us.

“This applies equally to men and women of all ages without discrimination. Our crews have the difficult task of implementing that policy and don’t always get it right.”

In other shocking flight news, last December a woman shared how her and her then-boyfriend were “treated like criminals” at Dubai airport after telling a man to stop tapping his foot.